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Every healthcare organization is suffering from some level of burnout, which has been a steadily growing epidemic through the last decade. A number of longstanding trends, many of them exacerbated by the COVID-19 pandemic, are revealing that our thinking, behaviors, and strategic efforts in healthcare are often moving us away from our noble goals, rather than toward them. Initiatives in response to the current understanding of burnout exist, but little is being done to address its underlying causes.
Put simply, the ways many organizations have worked and are continuing to work – and the environments thereby created – have become increasingly toxic to a large proportion of human beings. Within the workplace this fact shows up in numerous media stories: frustrated workers imparting poor service and experience to customers and patients, low employee engagement, high turnover rates, levels of burnout that range from 20- 80% and leaders regularly stepping down from their roles after increasingly shorter tenures.
The Care Collaboratory is on a mission to make the world a better place by taking care of people.
We believe that improving the workplace environment, especially in those organizations committed to caring for others, is the place to start. As a diverse network, our aim is to use the experience and wisdom gained along our own journeys to help others hurt less, thrive more, and lead transformational changes in their organizations and communities.
By encouraging diverse perspectives, empathy and compassion, we can envision, design, and create a better future together. Caring for one another is the foundation for all good things.
