Anne-Claire France, Ph.D., CPHQ, MBB, FACHE

Anne-Claire France loves learning.  When she achieved her doctoral degree, her advisor wisely noted the primary accomplishment was not that she was an expert in her field but that she could “learn well;” and make the most of it to serve communities.  Her favorite way of learning well is to work with multiple perspectives and areas of expertise to bring innovative ideas to fruition. 

Anne-Claire serves as Principal of Houston Health Innovations, LLC (HHI), an organization specializing in improving performance in healthcare systems; and is a member of the Care Collaboratory Guiding Coalition. She has led many organization-wide efforts to optimize a culture of safety and well-being for the workforce as well as patients.  Her over 30 years of healthcare service include over twenty years of application, training and education in applied research, process improvement, and high reliability science. Her clients have included multi‐hospital health systems, physician organizations and group practices as well as the pharmaceutical industry and small rural hospitals. Before founding Houston Health Innovations LLC in 2001, she served as Executive Director of the Center for Healthcare Improvement at Memorial Hermann Health System, where she actualized the improvement ideas of front-line clinical staff.  She has taught applied research, quality analytics, statistics, and psychology; and trained hundreds of health professionals in Lean Six Sigma. She is a fellow of the American College of Healthcare Executives (ACHE), has served for ten years on the Education Foundation Board of the ACHE Southeast Texas Chapter, and was awarded the ACHE Regent’s Leadership Award in 2018 and 2023.