Anne-Claire France, Ph.D., CPHQ, MBB, FACHE
Anne-Claire describes herself as a happy learner. When she achieved her doctoral degree, her advisor wisely noted that the primary accomplishment was not so much that she was an expert in her field but that she could “learn well”; and to make the most of it. Her favorite way of learning well is to work with multiple perspectives and areas of expertise to bring innovative ideas to fruition.
Anne-Claire’s over 30+ years of healthcare experience include applied research, process improvement and working with healthcare organizations interested in becoming high reliability organizations. She has trained and coached Master Black Belts, Black Belts and Green Belts in Lean Six Sigma. Before founding Houston Health Innovations LLC in 2001, she held a number of leadership positions in healthcare organizations and has taught applied research, statistics, and psychology. In addition to certifications as a Six Sigma Master Black Belt, in Health Care Administration, and as a Healthcare Quality Professional, Anne‐Claire holds a B.A. from the University of Colorado (Boulder), a M.A. and Ph.D. from Vanderbilt University, and a Post-Doctoral Fellowship from the University of Texas Health Science Center at Houston Medical School. She is also a fellow of the American College of Healthcare Executives (ACHE) and has served on the Education Foundation Board of the ACHE Southeast Texas Chapter since 2014.
Anne-Claire joined the Care Collaboratory Guiding Coalition in January, 2020. She lives in Houston, TX and Durango, Co with her husband, Larry, who continues to be a fan of happy learning as well.